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Privacy Policy

Last updated: April 2, 2026

This Privacy Policy explains how PulseBooks ("we", "us") collects, uses, stores, and shares information when you use our websites and applications (collectively, the "Service"). By using the Service, you agree to this Policy together with our Terms of Service.

1. Who we are

The data controller for the Service is the entity operating PulseBooks as identified in your agreement or checkout. For EU/UK users, you may contact us regarding privacy using the details provided in the product or on our website.

2. Information we collect

  • Account data: name, email, profile image (if you use a provider such as Google), password or auth tokens, and organisation membership.
  • Financial and business data: transactions, invoices, clients, products, uploads (for example receipts), and content you enter into the Service.
  • Payment data: subscriptions and billing are processed by our payment partner (for example Polar). We receive limited billing metadata (plan, status, customer identifiers) but not your full card details, which are handled by the payment provider.
  • Technical data: IP address, device and browser type, logs, cookies, and similar technologies as described in our Cookie Policy.
  • Support: information you provide when you contact support.

3. How we use information

We use personal data to:

  • Provide, operate, and improve the Service.
  • Authenticate users, manage organisations, and enforce security.
  • Process subscriptions, invoices, and communicate about billing.
  • Send service-related messages (for example security alerts); marketing only where permitted and with consent where required.
  • Comply with law, respond to lawful requests, and protect rights and safety.
  • Analyse usage in aggregate or de-identified form to improve the product.

4. Legal bases (EEA/UK)

Where GDPR applies, we rely on:

  • Performance of a contract (providing the Service you signed up for).
  • Legitimate interests (security, product improvement, billing), balanced against your rights.
  • Consent where required (for example certain cookies or marketing).
  • Legal obligation where we must retain or disclose data.

5. Sharing and subprocessors

We share data with:

  • Service providers who host infrastructure, send email, process payments, provide analytics, or support customer service, under contractual safeguards.
  • Organisation admins for data belonging to your organisation, as designed in the product.
  • Authorities when required by law or to protect rights.
  • Business transfers in connection with a merger, acquisition, or asset sale, with notice where required.

6. International transfers

We may process data in countries other than where you live. Where we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards such as standard contractual clauses where required.

7. Retention

We retain data for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. You may request deletion subject to legal retention requirements.

8. Security

We implement technical and organisational measures designed to protect personal data. No method of transmission or storage is completely secure; we encourage strong passwords and safeguarding your account.

9. Your rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing, or request portability.
  • Withdraw consent where processing is consent-based.
  • Lodge a complaint with a supervisory authority.

Contact us to exercise these rights. We will respond within the timeframes required by law.

10. Children

The Service is not directed at children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal data from children.

11. Changes

We may update this Policy and will revise the "Last updated" date. Material changes may be notified by email or in-product notice.

12. Contact

For privacy requests or questions, contact us through the support channels in the product or on our website.

This policy is a general template. A qualified privacy professional should review it for your actual data flows, jurisdictions, and payment providers.